This section explains how to get a new property on board.
There are 3 stages when onboarding a new property:
- Filling and Sending the “Purchase Order” and “Implementation Form” documents
The “Purchase Order” document determines the subscription type, the rate shopping amount and billing details. Practically it stands as a “contract”.
The “Implementation form” contains the base information for the property (name, address), the contact person, the list of competitors, the external systems to be connected, etc. This is the mandatory information that will get the support team to implement the property into the app. - Connecting the external systems (Property Management System, Channel Manager, Rate Shopper) to the app
Once the property is in the app, the support team starts the connection process to all the external systems. There are 3 data streams to be connected:- The BOB data stream – usually coming from the PMS of the property
- The Market data stream – coming from the Rate Shopper
- The Price and Restrictions data stream – being sent by the app to either the PMS or the CM
- In-app initial setup of the property
After the data connections have been established and the data flows between the connected systems; setting up the initial parameters should be done within the app.
This is not a mandatory process; however, to get the best performance out of the app it is strongly recommended to complete all the steps in this final stage.